Reflxon Privacy Policy

Last updated: July 29, 2025

Welcome to Reflxon — a private, emoji-based social journal built for emotional connection. We take your privacy seriously and are committed to being transparent about the data we collect and how we use it.

This Privacy Policy explains how we handle your personal information when you use the Reflxon mobile app, website, and related services (collectively, the “Services”).

📥 What We Collect

When you use Reflxon, we may collect the following data:

  • Account Info: Email address or phone number (used for login and password recovery)
  • Emotions & Reflections: Your mood selections, journal entries, and reflections
  • Device Info: IP address, device ID, operating system, and app usage statistics
  • Contacts (Optional): If you choose to sync or invite friends, we may request access to your contacts
  • Usage Data: Time spent on the app, screen views, interactions, and crashes
  • We only collect what’s necessary to provide and improve the app. You control what you share.

🔐 How We Use Your Data

We use your information to:

  • Create and manage your account
  • Deliver app features, mood tracking, and social interactions
  • Understand usage patterns and improve the app’s performance
  • Communicate important updates
  • Diagnose crashes and technical issues
  • Show relevant ads (through services like Google AdMob and Apple Search Ads)
  • We do not sell or share your personal data with third parties. Ever.

🛠️ Third-Party Services

We rely on trusted third-party services to operate Reflxon:

  • Firebase (by Google) – Analytics, crash reporting, and infrastructure
  • AWS (Amazon Web Services) – Cloud storage and hosting
  • Google AdMob / Apple Search Ads – Advertising and monetization
  • Gmail and Microsoft Outlook – For support-related communications
  • These services may process limited data on our behalf. Each has its own privacy policies and security practices.

🍪 Cookies & Tracking (Web & Browser Views)

If you use our website or in-app browser, cookies and similar technologies may be used to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Improve web performance
  • You can manage cookies in your browser settings.

👶 Children’s Privacy

Reflxon is not intended for children under 13, and we do not knowingly collect personal data from anyone under this age. If you believe we have unintentionally collected such data, please contact us and we will promptly delete it.

🧼 Data Deletion & Your Rights

You’re in control of your data. You can:

Delete your account and data directly in the app

Or email us at hello@reflxonapp.com

We’ll process your request within 7 days and confirm when your data has been erased.

As a Canadian-based company, we comply with applicable privacy laws including PIPEDA, and provide users with transparency, access, and control over their personal information.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll notify you in the app or by email. Continued use of Reflxon after updates means you accept the revised policy.

📫 Contact Us

Have questions or concerns? We’re here to help.

Email: hello@reflxonapp.com

Company Location: Canada